Emergency Assistance Plus
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Welcome MileagePlus® Members


You could fall victim to one of the fastest growing crimes in America – and not even know it for months or even years.

Identity thieves don’t care if you have a big nest egg, or no nest egg at all – as long as you have a social security number, you’re a target. And every 2 seconds there is a new victim. As a member of United MileagePlus®, you can lock in the protection of ID Resolve with ScamAssist at a rate that’s less than half the cost of other plans available.

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EXCLUSIVELY FOR MILEAGEPLUS MEMBERS

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Enroll in ID Resolve and earn 800 MileagePlus miles, or earn 1,400 miles when you purchase ID Resolve 360.
Miles are awarded at purchase, and each year you renew.

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ID Resolve with ScamAssist

ID Resolve w/ScamAssist helps members stop identity thieves in their tracks. Our team of resolution specialists will immediately spring into action at the first sign of identity theft, protecting members' money, time & financial reputation.

Learn More about ID Resolve with ScamAssist
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ID Resolve 360

ID Resolve 360 gives members a higher level of protection by pairing monitoring services that sets up a smart “early warning system” to help head off identity theft before it can begin with ID Resolve’s exceptional identity theft resolution services.

Learn More About ID Resolve 360

Membership information

Options to Meet Your Needs and Budget

Coverage (select yours)

ID Resolve with ScamAssist

$10.75 $15.75

$5 member discount applied

Annual

ID Resolve with ScamAssist provides resolution-only services that helps you stop identity thieves in their tracks when they target your good name. Rest assured that our team of U.S. based resolution specialists will immediately spring into action at the first sign that your identity has been stolen.

ID Resolve 360

$17.42 $22.42

$5 member discount applied

Annual

ID Resolve 360 delivers a comprehensive level of monitoring and resolution protection … actively monitoring your identity to help identify early signs of theft and then stepping in to protect your money and your financial reputation if you fall victim to identity thieves.

Two Levels of Protection

With one call, the experts at ID Resolve will be on your case helping to take back control of your money and lock in your peace of mind after identity thieves’ strike.

  • ScamAssist® To stand as a solid “front line” to help you block artists BEFORE they get their hands on your account information or personal identity.
  • Creditor Notification and Dispute Services As soon as you let ID Resolve know about a potential identity theft, our team of resolution specialists will work to get to the bottom of your case … including filing disputes for fraudulent charges made against your accounts.
  • Credit Freeze Assistance ID Resolve also helps protect your money by assisting you with placing a credit freeze on your record(s) with the credit reporting agencies.  This stops identity thieves from opening new accounts in your name.
  • Credit Bureau Fraud Alert ID Resolve also takes steps to let other financial institutions know you’ve become a victim of identity theft by notifying all three credit bureaus of the situation and assisting with placing a fraud alert on your record(s).
  • Up to $500 Emergency Cash Advance What if you’re traveling more than 100 miles from home and learn you’ve fallen victim to identity theft?  ID Resolve will extend up to $500 in an emergency cash advance against your valid credit card account.  Plus, we can help with emergency travel arrangements such as plane tickets, hotel rooms and rental cars.
  • Ongoing Dispute Follow Up Staying on top of fraudulent charges can be critical in cases of identity theft.  So, our team keeps following up to make sure everything’s being handled appropriately … keeping you up to speed at the same time with regular status reports.
  • Notification of Police and Legal Authorities Cases of identity theft can also become legal matters.  But ID Resolve helps you save time by working directly with local police and other authorities as needed to report fraudulent activity to creditors.
  • Medical Identity Theft Assistance Imagine the confusion – and danger to your own health – if someone steals your insurance information and attempts to use it for their own care.  ID Resolve can help make things right by working with doctors, hospitals and your insurance company to make sure your medical records are corrected with YOUR own information and to get fraudulent insurance claims removed from your account.
  • Lost Wallet Assistance ID Resolve helps minimize the headaches of losing your wallet by helping you cancel or replace valuable items like credit and debit cards, your driver’s license, your Social Security card, and even your passport.
  • Pre-Approved Credit Card Opt Outs If you’re concerned someone else may use pre-approved credit card offers to open an account in your name, ID Resolve can help you opt out of those offers.
  • Identity Theft Prevention Tips ID Resolve gives you 24/7 access to our experts for answers to any questions you may have on safeguarding your identities and for tips on protecting your personal information.

ID Resolve 360 is our full monitoring and resolution solution that includes all of the services found in ID Resolve, plus essential monitoring and prevention services.

  • Ongoing Identity and Credit Monitoring via the ID Resolve 360 monitoring portal lets you track your profile and respond to alerts. (Activation required)
  • Digital Security Software helps you strengthen your security online by blocking common types of identity theft. (Activation and software installation required)
  • ScamAssist® Research Service specialists will research suspicious solicitations to deliver a case-by-case assessment on the likelihood of it being a scam.
  • Fraud Alert Placement will help if your identity is at risk. We provide assistance with placing a 1-year fraud alert on your credit file.
  • IDRiskIQ Education Tool helps you better understand your identity theft risk propensity and provides a personalized action plan to help lower your risk of identity theft.
  • Opt-Out Services can help you protect your privacy by stopping pre-approved credit mailings and marketing phone calls, which thieves can use to steal personal information.
  • Look-Back Search to detect previously undetected cases of identity theft.
  • Email Health Check is an online tool that helps you see if your email address was compromised in a data breach. Members will get details on where and when the breach happened, what types of information was stolen, and specific recommendations to fix the situation.
  • Monthly Credit Refresh helps you keep tabs on updates made to your credit profile with our monthly credit refresh.
  • Instant Alerts via easy-to-use dashboard highlight suspicious activity to help you stop identity thieves before they can do as much damage.
  • Up to $1 Million Identity Theft Insurance* can reimburse you for covered out-of-pocket expenses related to the recovery process and professional service fees associated with identity restoration and creditor resolution.
Miles accrued, awards, and benefits issued are subject to change and are subject to the rules of the United MileagePlus® program, including without limitation the Premier® program (the “MileagePlus Program”), which are expressly incorporated herein. Please allow 6-8 weeks after completed qualifying activity for miles to post to your account. United® may change the MileagePlus Program including, but not limited to, rules, regulations, travel awards and special offers or terminate the MileagePlus Program at any time and without notice. United and its subsidiaries, affiliates and agents are not responsible for any products or services of other participating companies and partners. Taxes and fees related to award travel are the responsibility of the member. Bonus award miles, award miles and any other miles earned through non-flight activity do not count toward qualification for Premier status unless expressly stated otherwise. The accumulation of mileage or Premier status or any other status does not entitle members to any vested rights with respect to the MileagePlus Program. All calculations made in connection with the MileagePlus Program, including without limitation with respect to the accumulation of mileage and the satisfaction of the qualification requirements for Premier status, will be made by United Airlines® and MileagePlus in their discretion and such calculations will be considered final. Information in this communication that relates to the MileagePlus Program does not purport to be complete or comprehensive and may not include all of the information that a member may believe is important, and is qualified in its entirety by reference to all of the information on the united.com website and the MileagePlus Program rules. United and MileagePlus are registered service marks. For complete details about the MileagePlus Program, go to united.com.
*The Identity Expense Reimbursement and the Unauthorized Electronic Fund Transfer Reimbursement benefits are underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, under group or blanket policies issued to Generali Global Assistance, Inc., dba Iris® Powered by Generali for the benefit of its Members. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits at https://www.irisidentityprotection.com/terms-conditions.